Gladstone MRM Ltd

Industry-leading cloud software for leisure management. Trusted by 500+ UK & Ireland operators. Fast onboarding and dedicated support.

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Gladstone MRM Ltd Overview

Gladstonesoftware delivers an advanced, cloud-native leisure management platform designed for multi-site operators in the UK and Ireland. The solution supports leisure trusts, universities, local authorities, gyms, and health sector providers with comprehensive tools for online bookings, membership management, payments, reporting, and analytics. Built on enterprise-grade security via Microsoft Azure, Gladstone empowers organisations to streamline administration, enhance member retention, and drive digital transformation.

Gladstone is trusted by over 500 operators, serving more than 8 million members and supporting 40,000+ active users across more than 200 sites, including major partnerships such as Everyone Active. Significant R&D investment enables continuous innovation, while open APIs ensure seamless integration with sector systems and partner solutions focusing on member engagement and rewards.

With Welsh language support and customisable branded apps, Gladstone is committed to localised service and improved user experience. Dedicated UK-based onboarding and support resources ensure a smooth transition for new customers, evidenced by over 100 site migrations delivered in the past year. Gladstone enables organisations to scale securely and efficiently while increasing member value.

Features

Cloud-Native Platform

Provides scalable, secure, and resilient leisure management via the cloud. Operators benefit from efficient data handling, remote access, and robust performance overseen by UK/global data centres.

AI-Powered Member Retention Tools

Leverage artificial intelligence to analyse member behaviours and automate retention strategies. Useful for boosting member engagement and reducing churn for leisure operators.

Integrated Rewards & Health Referral Programmes

Supports member engagement with integrated digital rewards and health referral systems, including collaborations with industry leaders, enhancing value across gyms and leisure trusts.

Customisable Branded Apps

Enable tailored member experiences on mobile with branded apps. Features include online bookings, payments, messaging, and advanced reporting, improving convenience and engagement.

Key Benefits

  • Cloud-native leisure management for streamlined bookings, payments, and analytics.
  • Trusted by over 500 operators in the UK and Ireland.
  • Enterprise-grade security on Microsoft Azure.
  • Dedicated UK-based onboarding and support.
  • Open API integration with sector systems.
  • Customisable branded apps for member experience.
  • Supports Welsh language and local needs.
  • Advanced R&D drives continuous product innovation.
  • Strong industry partnerships driving digital transformation.
  • Reduces admin and boosts member retention.
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Audience

  • Leisure operators
  • Fitness clubs
  • Universities & Colleges
  • Local authorities
  • Health sector providers
  • Technology leaders
  • Independent Operators
  • Leisure Trusts
  • Gyms
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