Qudini

Overview

The Qudini range of innovative customer experience management software solutions enables you to use a variety of channels and capabilities to consistently capture footfall, inform and retain customers, manage your staff productivity and floor operations and obtain valuable analytics insights. The solutions can be used independently or alongside one another, to enable you to manage and connect with your customers across multiple journeys and channels. All our solutions can be accessed from any internet browser on a desktop, tablet or smartphone device. We also have native apps for android and IOS tablet and smartphone devices.

Key Features:

• Appointment booking software: Drive new footfall by enabling your customers to pre-book appointments across any channel.
  
• Event Management Software: Create brand advocates by enabling customers to browse, book and share your events with just a couple of clicks.
• Request Assistance System: Ensure no customer is left unserved by enabling customers to call for staff help from anywhere in store.
• Business Intelligence Analytics Software: Analyse data and obtain insight that enables you to drive change and create financial returns within your business.
• Visitor Sign-In App: Improve customer relationships and grow loyalty with personalised sign-in experiences and visitor management.
• Restaurant Waitlist App: Create a restaurant waitlist and reservation experience that turns tables faster and keeps guests coming back.
• Queue Management System: Retain and convert more customers by creating a pain free waiting experience and more efficient shop-floor.
• In-Stock Click and Collect System: Improve Click & Collect and customer loyalty, with an in-store experience as seamless as customers receive online.
• Order Management Sytem: Improve customer loyalty through enhanced communications with your customers waiting to collect good, serviced orders and repairs.
• Stock Management Software: Fulfill your customer's stock requirements, by easily communicating with anyone waiting for specific stock items to arrive in store.
• Customer Update Software: Improve customer relationships and grow loyalty with tailored communications to customers for their desired services.
• Flexible Kiosk Hardware: Enclose any tablet decive within our robust and secure, yet flexible and sleek kiosk hardware.