Atera has partnered Microsoft Azure OpenAI, powering up to solve key challenges for managed services providers (MSPs) that want to enhance their ability to monitor and manage customer IT.
Atera, MSPs can take customer businesses (and their own) to the next
level, not least because effective network management is so
essential. And through the Microsoft
partnership announced in July, MSPs leveraging Atera to
supercharge every aspect of ITops, every day.
means AI-powered IT (AIT) that can tackle anything from automated
ticket summaries to auto-generated responses to users, AI-suggested
solutions, intelligent insights, and scripts to run automations.
flow on from seamless integration of Microsoft Azure OpenAI end to
end with Atera's remote monitoring and management (RMM) platform.
course, that's on top of Atera's other market-leading
integrations with ESET, AnyDesk, ThreatDown by MalwareBytes,
Acronis, Axcient, Webroot, and others.
Atera is moving up in the market
new AI capabilities don't stop with co-pilot type assistance for more
complex problem solving or scripting and the like, however. User
organisations leveraging Atera are also set to benefit
from auto-pilot functionality that enables automated password resets,
machine reboots and other for end-user self-troubleshooting for
frequent IT issues.
Atera itself explains,
aligning with the AI trend offers significant and ongoing advantages
for MSPs and other value-adding channel partners. Obviously, an
AI-powered platform can reduce the burden of routine tasks and
'grunt' work for teams, meaning they can turn their attention to
innovation and complexity - increasing productivity.
IT is set to help boost accuracy, improve task management, assist
with the further development of 'big data' capabilities, and evolving
systems - itself becoming a driver of far-reaching innovation across
multiple industries, sectors and roles.
means AI enablement is about to become a competitive necessity to
boot, with benefits cascading both up and down the stack.
With AI RMM can do even more
AIT means user behaviour and preferences can be ingested, analysed
and acted on increasingly in ways that maximise automation and
personalisation - taking offerings closer than ever to the customer
think about Generative Pre-trained Transformer (GPT) capabilities for
human-like user interactions that help develop more advanced RMM
insights or even assist organisations to bridge skill gaps.
with Atera's platform integrated with Azure OpenAI and compliant with
HIPAA and SOC 2, security concerns need no longer represent an AI
adoption barrier for RMM prospects.
hardly need note that AIT itself is becoming a new category of
product to add to every partner portfolio, thus helping build out
profitable revenue streams even as customers see gains in efficiency
Want to know more about Atera's all-in-one remote monitoring and management (RMM) and professional services automation (PSA) advantage? Phone QBS on send us an email.or