DameWare Mini Remote Control

DameWare Mini Remote Control is a centralized remote control applications for computers running a variety of operating systems. In short, Mini Remote Control allows you to view and control remote systems and chat with end-users in a single application.

It uses Microsoft Windows API calls to interact with the local and remote machines enabling on-the-fly deployment of the client agent service to remote machines, obviating the need to visit the remote machine to install the software. Giving an administrator the ability to remotely install the client agent service eliminates the need to physically visit the remote machine to install the software. This gives administrators the unique ability to remote control any machine on the LAN or WAN.

DameWare Mini Remote Control Benefits:

• Remotely control the computer while sharing the desktop with the end-user.
• Quickly connect to remote computers using a variety of connection options and privileges.
• Support remote desktop sharing of Mac OS X, Windows, and Linux Systems.
• Take screenshots and chat with the end-user to speed up the troubleshooting process.

DameWare Mini Remote Control - Features

Key Features:

• Remotely control Windows, Mac OS X and Linux computers: Remote control software for Windows, Mac OS X and Linux computers. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.
• Connect to out-of-band computers with Intel AMT using KVM: Remotely connect to systems that are powered-off or in a crashed state.
• Chat with end-users during remote support sessions: Chat with end-users to pinpoint and resolve issues, transfer files and capture screenshots.
• Manage remote access privileges: Create flexibile access permissions to remote computers based on roles in your organisation.
• Customise and automatically deploy remote control agents: Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service.
• Securely connect with remote Smart Card authentication: Enforce two-factor authentication in security sensitive environments and government agencies.

DameWare Mini Remote Control - System Requirements

Tech specs

• CPU: 1GHz CPU
  
• Hard Drive: 150MB
  
• Memory: 20MB RAM

Operating System

DameWare Remote Support can be installed on:

• Windows Vista, 7, 8, 8.1, 10
  
• Windows Server 2008, 2008 R2, 2012, 2012R2

DameWare Mini Remote Control can be used to initiate remote sessions with:

• Windows Vista, 7, 8, 8.1, 10
  
• Windows Server 2008, 2008 R2, 2012, 2012 R2
  
• Debian 5.0 and later (VNC enabled)
  
• CentOS 5 and 6 (VNC enabled)
  
• Ubuntu 10.04.1 LTS to 10.04.3 LTS, 11.10, and 12.04 LTS (VNC enabled)
  
• Red Hat Enterprise Linux 5 and later (VNC enabled)
  
• Fedora 15 and 16 (VNC enabled)
  
• Mac OS X (VNC enabled)