{"id":21853,"date":"2024-05-31T10:48:36","date_gmt":"2024-05-31T09:48:36","guid":{"rendered":"https:\/\/www.qbssoftware.com\/neur\/product\/dameware-remote-support\/"},"modified":"2024-08-07T23:48:37","modified_gmt":"2024-08-07T22:48:37","slug":"dameware-remote-support","status":"publish","type":"product","link":"https:\/\/www.qbssoftware.com\/neur\/product\/dameware-remote-support\/","title":{"rendered":"DameWare Remote Support"},"content":{"rendered":"<p>An enterprise system management application that provides an integrated collection of Microsoft Windows administration utilities for remote management of Windows Servers and Workstations<\/p>\n<p>DameWare Remote Support is an affordable and easy-to-use remote support software that simplifies and accelerates remote IT administration tasks for IT admins and support technicians. DameWare Remote Support includes the built-in DameWare Mini Remote Control for gaining remote access to Windows, Linux and Mac OS X systems. DameWare is a trusted, award-winning brand used by over 60,000 organisations worldwide.<\/p>\n<p>DameWare Remote Support at a glance: <\/p>\n<ul>\n<li>Remote control computers both inside and outside the network firewall<br \/> \n<li>Supports remote desktop connection to Windows, Linux &#038; Mac OS X systems<br \/> \n<li>Remotely manage and troubleshoot Windows computers &#038; AD domains<br \/> \n<li>Deliver on-the-go support with remote access from iOS &#038; Android devices<br \/> \n<li>Supports Smart Card logon and Smart Card authentication<\/ul>\n<p><\/p>\n<h2>DameWare Remote Support &#8211; Features<\/h2>\n<h2>Key Features:<\/h2>\n<ul>\n<li><strong>Remotely control desktops, laptops and servers: <\/strong>Remote support software for Windows, Mac OS X and Linux computers. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.  <\/li>\n<li><strong>Securely access computers outside the firewall: <\/strong>Provide remote support to users anywhere, with the DameWare Central Server &#038; Internet Proxy.  <\/li>\n<li><strong>Centrally manage users, licences and host lists: <\/strong>Manage users and permissions with Active Directory synchronisation, create and share global host lists and control and activate licences.  <\/li>\n<li><strong>Support end-users from your iOS and Android device: <\/strong>With the included mobile app, you can provide support from an Android smartphone or tablet or iOS device such as an iPhone or iPad.  <\/li>\n<li><strong>Perform Windows administration tasks remotely: <\/strong>Troubleshoot remotely without initiating full remote control sessions. Restart services &#038; processes, edit registries, view &#038; clear event logs and more.   <\/li>\n<li><strong>Manage multiple Active Directory domains: <\/strong>Unlock user accounts, reset passwords, organisational units and groups and edit group policies from one interface.<\/li>\n<li><strong>Support computers remotely via Intel vPro with AMT: <\/strong>Troubleshoot computers with built-in Intel vPro AMT features using DameWare Remote Support software.  <\/li>\n<li><strong>Smart Card login &#038; Smart Card authentication: <\/strong>Benefit from two-factor authentication for remote connections in secure networks without using a smart card reader or other middleware.  <\/li>\n<li><strong>Export AD Objects &#038; Windows configurations: <\/strong>Export AD Objects and WMI information in bulk to CSV or XML formats. Manage config settings and view system properties across your network.   <\/li>\n<li><strong>Direct integration with SolarWinds Web Help Desk:<\/strong> Initiate remote access sessions directly from tickets, save session details and create an audit trail.<\/li>\n<\/ul>\n<p><\/p>\n<h2>DameWare Remote Support &#8211; System Requirements<\/h2>\n<h2>Tech specs<\/h2>\n<ul>\n<li>Hard Drive<strong>:<\/strong>   150MB<br \/> \n<li>Memory:   20MB<br \/> \n<li>CPU:   1GHz<\/ul>\n<p> <strong>Operating System<\/strong><\/p>\n<p> DameWare Remote Support can be installed on:<\/p>\n<ul>\n<li>Windows XP SP2, Vista, 7, 8, 8.1, 10<br \/> \n<li>Windows Server 2003 R2, 2008, 2008 R2, 2012, 2012 R2<\/ul>\n<p>DameWare Mini Remote Control can be used to initiate remote sessions with:<\/p>\n<ul>\n<li>Windows Vista, 7, 8, 8.1, 10<br \/> \n<li>Windows Server 2008, 2008 R2, 2012, 2012 R2<br \/> \n<li>Debian 5.0 and later (VNC enabled)<br \/> \n<li>CentOS 5 and 6 (VNC enabled)<br \/> \n<li>Ubuntu 10.04.1 LTS to 10.04.3 LTS, 11.10, and 12.04 LTS (VNC enabled)<br \/> \n<li>Red Hat Enterprise Linux 5 and later (VNC enabled)<br \/> \n<li>Fedora 15 and 16 (VNC enabled)<br \/> \n<li>Mac OS X (VNC enabled)<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>An enterprise system management application that provides an integrated collection of Microsoft Windows administration utilities for remote management of Windows Servers and Workstations DameWare Remote Support is an affordable and easy-to-use remote support software that simplifies and accelerates remote IT administration tasks for IT admins and support technicians. DameWare Remote Support includes the built-in DameWare [&hellip;]<\/p>\n","protected":false},"featured_media":54373,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"product_brand":[7614],"product_cat":[2004,9016],"product_tag":[],"class_list":{"0":"post-21853","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_brand-solarwinds","7":"product_cat-it-management","8":"product_cat-remote-control","10":"first","11":"outofstock","12":"shipping-taxable","13":"product-type-simple"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v23.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>DameWare Remote Support - QBS Software - Northern Europe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qbssoftware.com\/neur\/product\/dameware-remote-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DameWare Remote Support\" \/>\n<meta property=\"og:description\" content=\"An enterprise system management application that provides an integrated collection of Microsoft Windows administration utilities for remote management of Windows Servers and Workstations DameWare Remote Support is an affordable and easy-to-use remote support software that simplifies and accelerates remote IT administration tasks for IT admins and support technicians. 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