Menu
Your Cart

Zetafax

Zetafax
New

Need more information on this product?

Please contact us on +44 (0)20 8733 7100 or via our online form.

Contact Us

If you are not currently a customer, you can apply for an account.

Register here


  • SKU: ZETAFAX


Zetafax allows you to send and receive faxes and SMS messages from your workstation

Zetafax is our award winning fax server software that delivers secure, fast and cost effective document distribution.

Simple to install, easy to manage and highly reliable, Equisys has a proven track record in providing businesses with complete fax server solutions that generate real cost savings whilst streamlining their business processes. 

Key Benefits:

  • Reduction in costs associated with document delivery
  • Further reduction in costs through:
    • Automation of manual processes.
    • Fax over Internet Protocol (FoIP) and support for SIP trunks
    • Server virtualisation
    • Zetafax Online, a hybrid hosted solution
  • Increased efficiency through integrated faxing from existing applications
  • Quick retrieval of documents through automatic fax archiving
  • Improved productivity through automation of costly manual processes
  • Support for all major new Microsoft platforms, including support for Windows 10
  • Support for the latest technologies, including Fax over Internet Protocol (FoIP) and virtualisation
  • Integrate fax to other applications quickly and easily via the Automation Toolkit
  • Ensure paper documents sent via fax machines and multi-function devices are captured in the Zetafax archive with Fax Relay
  • Continuous and regular bug fixes

Zetafax - Features


Zetafax Duo

At the top of the Zetafax range is Zetafax Duo, which adds the power and features of Zetadocs PDF to Zetafax 2007. It provides a highly visual 'document builder' to combine and convert documents to PDFs and then send them securely by email, as well as fax.  It's ideal for creating and delivering business documents such as sales quotations, purchase orders and financial statements.

Zetafax Duo helps speed up and secure the document production and delivery processes throughout your company to save time and money, help improve customer service and support the ever growing requirements of compliance.

Users can merge documents from different sources into a single, personalized PDF which can then be sent to one or more recipients by email and by fax. Email documents are sent in PDF format using Microsoft Outlook, while fax documents are sent as TIFF images via the central Zetafax server.

Powerful automation
Zetafax Duo include features to automate the production and delivery of documents:

  • Control what information sales proposals will contain, such as brochures and price lists
  • Automatically merge documents onto corporate stationery
  • Include personalized text in the covering email or fax coversheet
  • Determine how the document is delivered: fax only, fax and email, email only, etc
  • Specify whether an archive copy should be kept on the network

Fast to install, configure and roll out

Zetafax Duo can be installed and configured quickly. Its support for Windows Group Policy helps you roll out client software to the desired number of users from a central location, instead of having to go to individual desktops to install.

Intuitive to use
Once your Zetafax Duo system is installed, your users can get up to speed quickly. The Client is so intuitive that it requires little, if any training. All users' communications can be stored in a central location.

Fully supported, so you can always get help
If you need technical support, Equisys dedicated Support Engineers are available by telephone and email in the UK and USA . Elsewhere, technical support is provided by highly trained and accredited Equisys Distributor Partners.

Zetafax Duo includes Software Assurance which keeps your system current with updates, upgrades and fixes, as they are released.

How it works
Zetafax Duo provides step by step document assembly through a powerful WYSIWYG user interface. This dramatically reduces the time needed to produce professional looking documents that support your corporate standards and branding. You can combine existing documents from different sources into a new template, and then use that template to convert future similar documents automatically to PDF and fax formats:

  • All sales quotations can look consistent and include the right terms and conditions
  • Every job recruitment interview email can include information on your company and a map of how to reach you
  • Information packs of relevant brochures can be assembled in moments and look as great as glossy printed matter, but cost nothing to produce and reach your customer immediately
  • Invoices and financial statements can include payment terms and details, yet take only moments to send
  • Daily, weekly and monthly business reports can be circulated quickly and easily in the format that suits each recipient best.

Zetafax Duo integrates fully with Microsoft Office for one click faxing and PDF emailing as part of users' daily business routine. The Zetafax Server provides native integration with Microsoft Exchange, so all faxes can be routed to and from desktops via Microsoft Outlook. PDFs can also be sent directly from the Outlook Client.

Secure
Using Zetafax's support of DDI routing, fax document delivery is point-to-point, removing the risk of document interception and misdirection. Sending a document as a PDF by email helps prevent alteration by the recipient: security options such as password protection or print prevention can be applied.

Users of Zetafax Duo have full control over the presentation of their data, because faxes and PDF files always retain the original "look and feel" when viewed or printed.

Zetafax Duo features
Zetafax Duo can provide cost-savings of more than 80% on conventional document distribution by replacing paper with electronic document production, delivery and archiving.

Benefits

  • Improves productivity: Automate delivery of batches of documents to multiple recipients in different formats.
  • Works with your existing IT Infrastructure: Send all documents from Microsoft Outlook.
  • Choose the method of delivery to suit recipients: Fax, email or print
  • Reduce the cost of document production and delivery: Transform documents to fax and PDF in one step from any application
  • Support compliance: Deliver documents securely and automate archiving.

Scanners
Integration with Twain compatible scanners means that paper documents can be acquired and merged with other documents before being sent or saved.

Fax, email and print
Choose the method of electronic delivery that suits each recipient best. Paper documents can be output for those still requiring physical copies.

New Outlook addin
Now Word, Excel and PowerPoint attachments to your emails can be combined by Zetafax Duo and converted into a single PDF attachment or compacted into a ZIP file. Just click on the toolbar button in Microsoft Outlook.

Electronic stationery
Company letterhead can be overlaid onto any document for instant formatting and distribution by fax and email without the need to re-format the original documents. For repeated document use, Templates can be produced which can be used over and over again.

Rapid return on investment
Document production and delivery costs using 'traditional' paper-based methods can be significant, when considering pre-printed stationery, envelopes, brochures, franking, faxing and printing consumables. Zetafax Duo manages distribution directly to and from users' desktops, so it can pay for itself in a matter of months.

Back to top

Zetafax Business Edition

The Zetafax Business Edition is the Equisys entry level network fax software for 5 to 25 network users. It is an 'all in the box' software solution that can be installed on existing hardware and is very easy to manage once setup.

The Business Edition includes:

  • A single fax server
  • License for 5, 10 or 25 users
  • Support for two fax lines
  • Email Gateway
  • Zetafax Client
  • Web Client
  • Microsoft Office and Outlook addins

The intuitive Microsoft Outlook 2007-style Zetafax Client allows users to write, address and send faxes with little or no training.

Fast and easy to install
Zetafax is simple to install, using the installation and configuration wizard and MSI install. For larger deployments, Administrators can choose the centralized client installation option which uses Group Policy. The optional API Toolkit is available for integrating Zetafax with other business applications such as accounting and contact management systems.

Cost-effective and straightforward management
Zetafax is stable and reliable, so it requires little support. However if needed, technical support is available via Equisys UK and US offices and our international distributors. Customers can receive software upgrades and updates through our Software Assurance scheme.

User feature highlights

  • Intuitive Microsoft Outlook 2007-style fax client with address book, system tray alert, preview pane and customizable shortcuts
  • Ability to fax direct from Microsoft Office documents, Email Client, Web Client and any application enabled with the optional API Toolkit
  • PDF document conversion, for forwarding of inbound faxes to any PC user
  • Advanced embedded addressing feature for automatic personalization of mailmerge faxes Multi-doc feature for combining multiple documents such as letters and spreadsheets into a single fax
  • Automatic redial if busy and auto-printing of failed faxes
  • Choice of addressing options from the integrated Microsoft Outlook address book and Zetafax private and public address books
  • Route to network folder feature allows inbound faxes to be converted to PDF files and dropped into folders.
Administrator feature highlights
  • Choice of manual or automated routing of inbound faxes to individual PCs and network printers
  • Support for Microsoft Exchange 2007, Microsoft 2007 Office System and Lotus Domino R7
  • Support for Group Policy, allowing centralized installation of multiple clients
  • Full fax usage reporting and archiving features
  • Fax queue management for aborting or rushing of faxes
  • Remote fax server monitoring
  • Range of fax hardware supported including V.34 modems, intelligent fax boards and ISDN controllers
  • DDI and DID routing of inbound faxing
  • Active Directory integration: the Zetafax Client checks Active Directory for the server's location, so no client reconfiguration is needed at the desktop.

Back to top

Zetafax Corporate Edition

The Zetafax Corporate Edition provides fast, easy faxing for 50 or more network users. It is an 'all in the box' solution featuring an easy to use Zetafax Server installation and configuration wizard and the ability to deploy multiple clients across the business using a single, central install.

The Corporate Edition includes:

  • A single Zetafax Server
  • License for 50, 100 or an unlimited number of users
  • Support for two fax lines
  • Email Gateway
  • Zetafax Client
  • Web Client
  • DDI and DID routing of inbound faxes
  • Least Cost Routing
  • Support for Exchange clusters and Windows child domains for the Zetafax Email Gateway
  • Software Assurance for one year
  • Fax server queue management
  • Remote fax server monitoring
  • Report writing
  • Active Directory integration

Fax from practically any interface including Microsoft Outlook, Lotus Notes or SMTP email clients, Internet Explorer and Microsoft Office. Compatible with Citrix Presentation Server and Microsoft Windows Server 2003 Terminal Services.

Fully featured for corporate needs The Corporate Edition includes Least Cost Routing (LCR), support for Microsoft Exchange clusters and Windows child domains for the Zetafax Email Gateway. It also includes Software Assurance for one year. A range of intelligent fax boards, ISDN controllers and V.34 modems are supported, enabling high volume faxing and direct-to-desktop DDI/DID faxing.

Fast to deploy The Zetafax Server is setup using an MSI install and configuration wizard. Zetafax supports Group Policy so that the Zetafax Client and Microsoft Office addins can be deployed to multiple desktops quickly and easily. The optional API Toolkit is available for integrating Zetafax with other business applications such as ERP and CRM systems.

Complete communications control Zetafax offers a rich range of management features including complete fax log records, charge codes and audit trails, so that fax usage can be billed to specific departments or clients.

Ideal for deployment across multiple or remote sites Network administrators can manage fax servers from a single location using remote monitoring, queue management and the MMC configuration module. The Zetafax Client can be installed on an application server so network users in branch offices can be fax-enabled via existing thin client sessions over a WAN.

Fully supported Technical support is available via Equisys UK and US offices and our international distributors. Customers can receive software upgrades and updates through our Software Assurance scheme.

User feature highlights

  • Intuitive Microsoft Outlook 2007-style fax client with address book, system tray alert, preview pane and customizable shortcuts
  • Ability to fax direct from Microsoft Office documents, Email Client, Web Client and any application enabled with the optional API Toolkit
  • PDF document conversion, for forwarding of inbound faxes to any PC user
  • Advanced embedded addressing feature for automatic personalization of mailmerge faxes
  • Multi-doc feature for combining multiple documents such as letters and spreadsheets into a single fax
  • Automatic redial if busy and auto-printing of failed faxes
  • Choice of addressing options from the integrated Microsoft Outlook address book and Zetafax private and public address books
  • Route to network folder feature allows inbound faxes to be converted to PDF files and dropped into folders.
Administrator feature highlights
  • Choice of manual or automated routing of inbound faxes to individual PCs and network printers
  • Support for Microsoft Exchange 2007, Microsoft 2007 Office System and Lotus Domino R7
  • Support for Group Policy, allowing centralized installation of multiple clients
  • Reporting module provides full fax log records, charge codes, audit trails and archiving features
  • Fax queue management for aborting or rushing of faxes
  • Remote fax server monitoring
  • Supports clustered Microsoft Exchange server environments, Windows child domains and Least Cost Routing
  • Allows automatic user account creation
  • Range of fax hardware supported including V.34 modems, intelligent fax boards and ISDN controllers
  • DDI and DID routing of inbound faxing
  • Active Directory integration: the Zetafax Client checks Active Directory for the server's location, so no client reconfiguration is needed at the desktop.

Back to top

Zetafax FaxBroadcast

Zetafax FaxBroadcast helps deliver highly effective fax broadcasting because it takes the time and effort out of setting up, delivering and reporting on fax mail shots to large volumes of recipients. Fax broadcast jobs can be set up to run at specific times or in the background.

Features

  • Import unlimited numbers of records from any ODBC compliant database
  • Set up fax broadcast jobs in seconds (incorporating coversheets and attachments)
  • Interrupt broadcasts in progress or resend fax jobs instantly
  • Create instant reports on successful and failed fax jobs
  • Export data as comma separated value files
  • FaxBroadcast delivers faxes using the centrally managed Zetafax Server, enabling any number of users in your organisation to create and send broadcast fax jobs simultaneously. The Zetafax Server manages the priority of the faxes based on the delivery times requested.

Fax remains a highly effective mechanism for contacting many businesses. If sending fax broadcasts is one of your preferred mechanisms, Zetafax FaxBroadcast provides the tools to make creation and delivery simple and effective.

Back to top

Zetafax Enterprise Edition

Designed for use in larger organizations, the Zetafax Enterprise Edition is for 100 or more users of Zetafax across multiple fax servers and sites.

For greatest flexibility, the Zetafax Enterprise Edition licenses:

  • Unlimited number of Zetafax servers across any number of sites
  • Unlimited fax lines
  • An agreed number of users
  • Email Gateway
  • Zetafax Client
  • Web Client
  • All the features of the Zetafax Corporate Edition
  • Annual Software Assurance

Zetafax Enterprise Edition also includes:

  • Zetafax SMS Gateway
  • Zetafax API Toolkit
  • Zetafax Document Conversion add-on for API, Email Gateway and Web Client

The Zetafax Enterprise Edition is ideal for enterprises requiring a reliable, scalable and versatile network fax solution. The straightforward enterprise-wide licensing simplifies deployment, and with unlimited servers and lines, it enables high volume faxing across multiple locations for any size of business.

Back to top

CommsEngine Edition

The CommsEngine is available in three versions tailored specifically to enable fast deployment of a fax solution.

CommsEngine Business Edition
Enables simple send and receive fax functionality for rapid deployment. Available in three options to suit specific application needs.

  • Option 1: Send only
  • Option 2: Receive only
  • Option 3: Send and receive

CommsEngine Professional Edition
Enables developers to utilize the powerful Zetafax client and Server functionality to manage fax communication in and out of their application.

CommsEngine Embedded Edition
Enables a very rich level of integration with third party applications. Maximum benefit can be achieved by embedding advanced Zetafax technology into those applications.

Back to top

Add-ons

The wide range of Zetafax add-ons allows you to expand your system's functionality one step at a time. The following add-ons are available:

Corporate Edition Add-on
The Corporate Edition add-on is designed to give companies using Zetafax Business Edition access to powerful features available in the Corporate Edition without the cost of buying a corporate license. These include support for Exchange 2003/2007 clusters, Windows Server 2003/2008 child domains and Least Cost Routing (LCR).

API Toolkit Add-on
The API Toolkit allows Zetafax to be integrated with specialized or in-house software. Users can then send custom, professional looking fax documents directly from the applications they use daily with no need for additional training, saving time. Integration can be achieved via submit files, embedded addressing, DDE commands and C/COM libraries.

Document Conversion Add-on
This add-on allows more than 250 document formats to be converted to fax TIFF format. It also increases conversion speed which reduces outbound queue length and eliminates document delivery delays. In addition, there is no need to install the authoring application on the Zetafax server.

SMS Gateway Add-on
Communicate directly with new prospects and existing customers wherever they are with the Zetafax SMS Gateway add-on. Sending SMS text messages from PC to mobile handsets is a quick and cost effective method of communication and allows accurate targeting. It can be used to notify customers about promotions, approaching contract deadlines or to broadcast important messages to employees, such as schedule changes.

Zetafax Link for eCopy ShareScan OP
The Zetafax Link for eCopy ShareScan OP integrates with eCopy's ShareScan OP software allowing users to fax paper documents directly from multi-function devices (MFPs).
Faxes sent from MFPs are automatically associated with the users email application, allowing instant archiving and resubmission in case of failure. Other features include automatic coversheet creation and status notification ensuring faxes always look professional and are delivered promptly.
The result is an MFP that's as simple to use as a fax machine, but with the advanced features of a true network fax solution.

Additional Lines and Channels
Zetafax supports two fax lines as standard. Additional lines can be purchased to maximize throughput of incoming and outgoing faxes and ensure faxes are sent promptly without delay. One, two, four and unlimited additional line add-on packs can be purchased. One line for every twenty-five users is recommended.

Server Failover
To help reduce the impact of system failure on your faxing requirements, you can set up a second Zetafax Server that will detect issues with your primary Zetafax Server, and activate itself on failure to allow faxes to continue to be sent. This allows you to deal with problems such as system crashes and hardware failures, and to carry out system upgrades without interrupting use of Zetafax.

Back to top

New in version 2009 SP1

  • Support for Microsoft Small Business Server 2008 the Zetafax Server and Client can now be installed and run on this Small Business Server 2008. This includes support for optional server components, including the email gateway.
  • Support for Zetafax Server with Terminal Services the Zetafax Server (excluding the email gateway) can now be run on a computer which is also used for hosting Terminal Services sessions for network users.
  • Improved support for internal numbers internal numbers can also now be used on systems configured to use TAPI or Zetafax dialling rules, and the Zetafax server can now be configured to treat short fax numbers as internal numbers automatically.
  • Support for line access settings when using TAPI dialling properties Zetafax now supports dial prefixes stored in TAPI, enabling different access codes to be specified for local, national and international calls.
  • Support for rendering of Hebrew bi-directional text and other bi-directional text languages with Document Rendering add-on (DOCTIFF)

New features in version 2009

Zetafax 2009 provides a number of new features and resolves a large number of issues that have been reported in previous versions.
  • Support for running the Zetafax Server under VMWare ESX and ESXi
  • Fax over IP Connector (including Brooktrout SR140)
  • Wider platform support for Brooktrout boards (using Brooktrout SDK 6.0, including support for Windows Server 2008)
  • Support for Citrix XenApp6
  • Improved support for higher volume systems (with large numbers of fax lines)
  • Simplified client update feature
  • Improved protection for SalesLogix users (for use with Zetadocs for SalesLogix, currently available in North America only)

The major problems resolved in this release include:

  • Zetafax Client fails to install on some x64 and x86 machines.
  • Brooktrout devices intermittently fail to pick up an incoming call.
  • When installing Zetafax Server on an Exchange Server, the installer incorrectly identifies that MAPI needs to be installed.
  • Systems with large numbers of devices are timing out because initialisation is taking too long.
  • Dialogic (Eicon) BRI boards are failing some faxes immediately during a faxshot with the error " The remote station called does not support the transfer mode" .
  • Under some circumstances, sending a fax from either Outlook 2003 or 2007 causes the message to be redirected to the " badmail" folder, meaning that the fax message is not processed.
  • On Windows Vista, the Zetafax Client fails to prompt the user when an updated client is available.
  • The aborting of faxes does not work for Dialogic (Eicon) Diva fax boards and other CAPI devices.
  • G3N (draft quality) faxes are always received as G3F (normal quality) faxes with Brooktrout TRxStream devices.
  • In a failover configuration, the backup server fails to start with the error " Initialisation taken too long - aborting"
  • Email gateway message processing intermittently uses excessive CPU.
  • Dialogic (Eicon) Diva fax boards and other CAPI devices intermittently identify that a message timed out when it was sent correctly.
  • SR140 device configuration wizard sometimes fails to save the Channels Used setting.
  • Clicking 'New' or 'Open' in the Coversheet Editor results in an error.
  • On 64-bit systems, the Zetafax Client cannot be installed if the server installation uses a 'split' (failover) file system
  • Incoming calls rejected intermittently with SR140 if some channels were configured for send only

Back to top

Zetafax - System Requirements

Zetafax Server

  • Windows Server 2008 (32 bit & 64 bit): 1GHz Pentium-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Windows Server 2003(32 bit & 64 bit): 550MHz Pentium-compatible CPU or faster, 512MB RAM (1GB recommended), compatible fax device
  • Microsoft Small Business Server 2003: 550MHz Pentium-compatible CPU or faster, 512MB RAM (1GB recommended), compatible fax device
  • Windows Vista Business, Enterprise or Ultimate Edition (32 bit & 64 bit): 1GHz Pentium-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Windows XP Professional: 300MHz Pentium-compatible CPU or faster, 512MB RAM (1GB recommended), compatible fax device

Zetafax Client

  • Windows Server 2008 (32 bit & 64 bit), Windows Server 2003 (32 bit & 64 bit), Windows Vista Business, Enterprise or
  • Ultimate Edition (32 bit & 64 bit), Windows XP Professional (32 bit)
  • Windows Terminal Services or Citrix Presentation Server 4 and 4.5 with Windows Server 2008 (32 bit & 64 bit) or Windows Server 2003 (32 bit & 64 bit)

Zetadocs Client

  • Windows Vista Business, Enterprise or Ultimate Edition (32 bit & 64 bit), Windows XP Professional (32 bit)
  • Windows Terminal Services or Citrix Presentation Server 4 and 4.5 with Windows Server 2008 (32 bit & 64 bit) or Windows Server 2003 (32 bit & 64 bit)
  • Integrates with Microsoft Office Outlook versions 2003 & 2007, Lotus Notes 6, 6.5, 7 & 8 and SMTP email systems
  • Supports PDF attachments created in PDF 1.2, 1.3, 1.4 and 1.5 standards

Zetafax Email Gateway

  • Microsoft Exchange 2003 & 2007, with Microsoft Outlook version 2003 & 2007
  • Lotus Domino 6, 6.5, 7 & 8
  • SMTP email systems

Fax Devices

  • Class 1 or Class 2 fax modem, active ISDN controller, ISDN terminal adapter, intelligent fax board, IP call control software (combined with phone system which supports IP).