Desktop Authority Password Self-Service

Desktop Authority Password Self-Service allows users to reset forgotten passwords and unlock accounts without contacting the help desk and eliminating the biggest source of help desk traffic. This is done using a secure policy driven system that permits administrators to define the type and number of questions that must be answered and to tailor the requirements to a department or group. A report view is available for reporting on user activity.Accommodating the widest possible range of organisational requirements and data security standards, organisations no longer have to sacrifice security to reduce IT help desk costs.

Product Highlights:

• Self-Service: Offload the task of resetting passwords from help desk personnel to the end user via web interface and minimise users’ downtime by allowing them to reset their forgotten passwords prior to logon
• Stay Secure: Avoid the need for kiosks or other insecure methods to unlock accounts and rely on secure authentication for each user with a personal Q&A profile
• Flexible Deployment: Password Self-Service is very easy to install and simple to use, and it manages any number of Active Directory domains
• Report Now: View and report on user activity

Desktop Authority Password Self-Service - Features

• Secure Password Extension: A component of ScriptLogic Desktop Authority Password Self-Service, Secure Password Extension now provides the ability for end users to access the Self- Service Site from the Windows 7 logon screen by using a hyperlink. Password Self-Service dramatically reduces administrators workload by providing users with a convenient way to reset their passwords and perform other selfmanagement tasks on the Self-Service site
• Disabled accounts management: ScriptLogic Desktop Authority Password Self-Service provides a convenient way to manage users disabled accounts. Password Self-Service allows users to reenable their disabled accounts by using the Self-Service site, thus eliminating the need for assistance from system administrators.
• Registration notification: ScriptLogic Desktop Authority Password Self-Service offers an enhanced registration notification for users through a dialog box displayed on end-user computers where users can choose whether to register immediately or postpone the registration. Administrators can fully customise the dialog box to comply with specific corporate requirements: select language, change text, and specify the notification recurrence interval.
• Password Resets: use a web interface to manage passwords while adhering to password policies
• Microsoft Windows Integration: adds a forgotten password button to the login screens for Microsoft Windows 2000, XP and Vista
• Flexible Password Policies: OU-specific and Group-specific password policies
• Flexible User Identification: identify users by login ID, first and last name or e-mail address
• Strong User Authentication: define challenge questions and the number of users who must answer based on personal profiles
• e-mail Integration: send e-mail notifications to users and designated administrators when passwords are reset
• Reporting: centralised reporting shows password management activity and the frequency with which passwords are being reset throughout an organisation
• Granular Password Policies: configure customised Q&A policies, password policies, answer quality, account lockout policies and hacking protection at the domain, organisational unit or AD group level
• Self-Service System: users can sign up, set up secret answers, reset passwords and change passwords using the self-service portal
• Secure Data Storage: encrypt user data using a variety of industry-standard encryption methods
• Microsoft Windows Logon Integration: Secure Password Extension enables integration with the logon screen of Microsoft Windows 2000, XP and Vista
• User Registration: user registration is encouraged through a registration schedule, e-mail reminders and other tools.
• Comprehensive reporting: Centralised reporting show password management activity throughout the organisation

Desktop Authority Password Self-Service - System Requirements