Flexible and remote working has become business as usual in the past year, as new global research from remote access and support specialist LogMeIn demonstrates.
"The research shows IT leaders are increasingly concerned about security and scalability of the remote work tools adopted early in the pandemic to address the sudden shift to remote work," the company reports.
"As a result, 65% of those surveyed are actively consolidating remote work tools, citing the need for ease of administration, ease of use, and scalability."
The study also indicates room for improvement around cybersecurity and the effectiveness of remote work tools.
The surge in remote work had exposed 66% of respondents to the survey to cyber risks -- with IT help desks struggling not just to support workers but to keep them and their assets secure.
Some 31% expected they would be relying on vulnerable devices when working remotely this year, with 45% indicating nearly everything would likely be done on unsecured home Wi-Fi networks.
These concerns are driving IT teams to find effective integrated remote access and support solutions, according to LogMeIn.
"Sixty percent of respondents are considering increasing investment in remote work tools, with the average expenditure expected to grow by 21% this year," the company said.
In addition, a vast majority -- 84% -- of respondents confirm that using remote work tools enhanced their productivity.
Two-thirds of those surveyed said they are consolidating their remote work tools, relying on a trusted vendor, in 2021
"The statistics confirm that the pandemic has created a permanent shift toward remote work," said LogMeIn.
"IT leaders will continue to be responsible for supporting technology ranging from video conferencing platforms and communications tools to remote access & support solutions and other cloud-based technology. This means a well-thought-out plan for long-term, secure, and efficient flexible support is more important than ever."