Automated e-mail tool.The Customer Support Tool automates the forwarding of e-mails to a group and enables them to be referenced and tracked. All the e-mails are posted to a newsgroup on an intranet that provides a centralised repository for customer queries and has been tested to handle more than 1..
Bug resolution tool for Delphi and C++Builder and .NET developers that catches exceptions and memory leaks directly on the end-user PC, generating a detailed log of the call stack.EurekaLog is the new Delphi and C++Builder exception tracer tool that gives your application (GUI, Console, Web, etc.) t..
A web-based, ITIL compliant incident and problem management tool for small and medium sized organisations that is fully scalable for the enterprise.NetSupport ServiceDesk is a compliant IT Service Management (ITSM) tool, supporting the key areas of ITIL’s best practice framework Incident, Problem, ..
Web-based software product for implementing internal and external help desk support systems on web sites with support for Firefox, Chrome, Opera, Safari and Microsoft Internet Explorer 8 and preferred languages.Polar HelpDesk is a software product for implementing internal and external help desk su..
Web-based keyboard-centric bug and problem tracker.YouTrack is an innovative, keyboard-centric issue tracking and project tracking tool. It helps software developers perform most of their issue-handling tasks with two simple, keyboard-driven controls: a search box and a command window.