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TERMS AND CONDITIONS: OVERVIEW
Click here for full Terms and Conditions
PricesIf you have any questions, just call our sales department on +44 (0)8456-580580. For non-list prices (quantities or site licences), please call sales or email us at sales@qbssoftware.com.
SupportMost products come with 90 days free support. However, we encourage you to take ongoing support which is priced per person and costs £99 for one product and £319 for unlimited products. This means that if you buy support when you purchase a product, it will be valid for 15 months.
Please work with us at QBS to try to get the right product first time. If you think there is a possibility of your wishing to return a product purchased from us, please check the returns policy before ordering it.
- The product must have been bought from us in the last 30 days and must be on our price list. We will not accept returns for products which we are asked to source on a one-off basis. Books may NEVER be returned.
- All the packaging and contents must be in an 'as new' condition.
- The PUBLISHER'S UNCOMPLETED REGISTRATION CARD MUST STILL BE IN THE BOX
- The manual must be clean (no dirty fingerprints, coffee rings, ketchup, 'biological stains' etc.)
- We can only accept returns in accordance with the manufacturers published Return Policy
- Shipping charges are never refunded.
- You MUST obtain a Returned Merchandise Authorisation Number prior to returning
your package.
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You must return the product at your own expense.
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The package remains your responsibility until accepted at our office. We cannot
accept damaged packages so it is up to you to pack it properly.
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QBS Software Ltd reserves the right to levy a restocking fee equivalent to 15%
of cost of the item or £20 (whichever is the greater). This amount will be
subtracted from the amount to be refunded.
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The acceptance of a return item is solely at the discretion of QBS Software
Ltd. Your statutory rights are not affected.
Returns procedure
Full Terms and Conditions (the small print)
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