Protecting sensitive data, personal identifiable information (PII) and personal health information (PHI) on laptops, desktops and removable devices from theft or loss is critical for enterprises and the public sector. Exposure of sensitive data can result in financial loss, legal penalties and fines, loss in reputation, brand damage, loss in intellectual property and loss in customer trust. PGP Whole Disk Encryption provides organizations with comprehensive, platform-independent, and high performance full disk encryption for all data (user files, swap files, system files, hidden files, etc.) on desktops, laptops, and removable media. The encrypted data is protected from unauthorized access, providing strong security for intellectual property, customer data, partner data and brand.
PGP Whole Disk Encryption can be utilized as a stand-alone client or centrally managed by PGP Universal Server.
Standard Support :
- PGP Bronze Supportprovides customers with access to PGP Support Engineers and the PGP Support Site. PGP Support Engineers are available through interactive chat, private forum, and credit card telephone support.
Enterprise Support :
- PGP Silver Support provides enhanced accessibility, with round-the-clock 24x5 availability to enhance the organization's operational readiness during the business week. PGP Silver Support provides access to support via direct phone, email, and the web.
- PGP Gold Support extends support availability to 24x5 and on weekends for assistance with critical issues. PGP Gold is available as an add-on program to PGP Silver Support. PGP Gold Support also includes direct phone access to our Technical Support Team.
- PGP Platinum Support provides access to the most experienced PGP Support Engineers to prioritize and assist customers. The designated PGP Support Engineer develops a support plan to maximize continuity, reviews the implementation plan, and conducts a regular review of the customer's support activity.
PGP Platinum Support extends availability to 24x5 and on weekends for assistance with critical issues.
In the event of a support emergency, the PGP Support Engineer, who already understands the organization's environment, will respond to the request.
Included with PGP Platinum Support are two seats of bundled PGP Technical Training on PGP products.
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